FAQs


Order

After your order ships, you’ll receive an email confirmation with a tracking number. You can use this number to track your package on the carrier’s website.

We only accept returns for defective or damaged items. If you receive a product that is defective, please contact our customer service within 14 days for an exchange or replacement.

Currently, we do not offer sample kits or trial sizes. However, we occasionally have promotions that include sample giveaways, so keep an eye on our website and social media!.

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make amendments.


Shipping

Currently we only within Singapore.